Mrs. Hernandez attended Kingsborough College, part of the NYC University System, with a concentration in Travel and Tourism. She began her career at the NYC Doral Inn as a Front Desk Agent and quickly advanced to Front Desk Assistant Manager after completing a six-week training program. Mrs. Hernandez then joined NYC Loews Hotels, where she started as an Assistant Front Office Manager. Her exceptional performance led to a series of promotions: Assistant Director of Reservations, Director of Reservations, Revenue Manager, and Director of Communications and Human Resources. She eventually became the Director of Front Office and Rooms Division, overseeing both the Front Office and Housekeeping. Recognized for her leadership, Mrs. Hernandez was selected for the Loews Executive Development Program and appointed to the Loews Opening Task Force. In this role, she successfully opened several properties, including Loews Miami, Loews House of Blues Chicago, Loews Orlando Portofino, and Loews Philadelphia. She later joined the NYC Affinia Benjamin Hotel as Operations Manager, managing Housekeeping and Food and Beverage, and served as a Human Resources Liaison due to her strong labor relations experience. Mrs. Hernandez then moved to The Manhattan Club as Director of Front Office Operations, where she also directed Owner Services, Concierge Services, and RCI relations. Currently, Mrs. Hernandez serves as Vice-President on The Manhattan Club Timeshare Association Board of Directors, as well as her responsibilities as the Executive Director of Operations working in liaison with the General Manager/Managing Director to ensure the delivery of all services and amenities to The Manhattan Club Owners and Guests.
